Royal Mail Priority Post Box

1. Royal Mail Priority Post Box
2. Royal Mail Priority Postbox Finder
3. Royal Mail Priority Post Box Near Me
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Here’s how to find your nearest Royal Mail Priority Postbox – and exactly how they work for sending back coronavirus test kits

If you’ve ordered a postal test, the process couldn’t be simpler. Your testing kit will arrive with a leaflet of information, which includes clear and detailed information on what exactly you will need to do.

While the test itself is relatively simple, sending your sample back can be tricky as you need to find a ‘priority postbox’.

Read more: Royal Mail jobs Scotland: the temporary Christmas positions available in Edinburgh, Glasgow and beyond

So what is a priority postbox, and how can you find your nearest?

Here's everything you need to know.

What is a priority postbox?

The Royal Mail describes itself as a “key partner for the government's coronavirus testing programme.”

'We are collecting completed test kits from priority post boxes or from homes as part of the government programme.”

It’s likely you’ll be asked to post your completed coronavirus test kit to one of Royal Mail’s 30,000 specially selected priority postboxes. These can be identified by the NHS/Royal Mail sticker affixed to them.

If you are expecting your local postbox to carry such a sticker, but you arrive to find it does not, you can still use it, though Royal Mail requests you let them know by calling 0345 266 8038 Monday to Friday 8am – 6pm.

There's nothing else special from a visual standpoint about these post boxes other than their stickers.

How does a priority postbox work?

The idea behind priority postboxes is that the Royal Mail can use them to get completed test kits back to the NHS as quickly as possible.

Designating certain post boxes as priority ones can also help to reduce the number of post boxes that are used to collect coronavirus samples.

This means fewer postboxes come into contact with the virus, thus minimising the risk of spreading the infection.

Royal Mail says it has worked “in partnership with the Chief Medical Officer to ensure that the process is safe for our colleagues.”

How do I find my nearest priority postbox?

Details on how to find your nearest priority postbox are laid out clearly in the instruction booklet that arrives with your test kit.

But if you’re still having trouble, you will also be able to find your nearest priority postbox on the Royal Mail app or the Royal Mail website.

If you’re unable to access a computer or smart device, you can call 0345 266 8038.

This line is open 8.30am to 5pm Monday to Friday.

For more information on the Royal Mail’s priority post boxes, head to the website

You will receive a Royal Mail Tracked 24 envelope within your test kit to return the sample to our lab. This can be posted using a Royal Mail Priority Post Box only.

To find your nearest priority post box an collection times:

Visit: www.royalmail.com/services-near-you

• Click the ‘Show my nearest priority post boxes’ tickbox
• Enter the postcode of where you are staying and select the address
• View your nearest priority post box and check its collection times

Put the sealed Pathoseal Bag containing the Plastic Sample Tube into the Sample Box. Do not put anything else into the box

Replace the cover sleeve

Place the Sample Box into the Royal Mail Return Plastic envelope and seal.

Identify the Royal Mail Tracking Number on the returns envelope and make sure you have recorded this on the front page of this booklet.

If you have a DX envelope within your kit then please follow the below instructions – DO NOT PUT A DX ENVELOPE IN A ROYAL MAIL POST BOX AS YOUR SAMPLE WILL BE DESTROYED:

Screen4 and our contract shipping partners will make every effort to make sure that your sample gets to the laboratory safely and securely. Its super easy to use our partners (DX) Sample Drop system, please read the below instructions thoroughly:

Welcome to DX Sample Drop. To ensure your sample is securely returned to our testing laboratory please ensure you follow the below steps to complete your Sample Drop. To locate your nearest DX Express sample drop off point please refer to the list of addresses below:

1.Upon arrival at the Sample Drop off point, please do not enter the premises if you have any symptoms of Covid-19

2.Please sanitise your hands on entry and wear a face covering

3.Please remain in the designated area only

Royal Mail Priority Post Box

4.Only ONE person is to be in the Sample Drop location at a time. If there are other customers in the area, please wait outside until they have left the area

5.Post your DX addressed Sample Kit into the blue postal locker marked with yellow DX Sample Drop label, as per below:

Royal Mail Priority Postbox Finder

PLEASE NOTE – IF YOU HAVE A ROYAL MAIL TRACKED ENVELOPE IN YOUR KIT YOU CAN STILL USE THIS SERVICE OR MAKE ALTERNATIVE ARRANGEMENTS TO GET YOUR SAMPLE TO THE LAB.

DO NOT PUT A ROYAL MAIL TRACKED 24 HOUR ENVELOPE IN ONE OF THE DX DROP BOXES – YOUR SAMPLE WILL NOT BE PROCESSED.

Royal Mail Priority Post Box Near Me

Royal Mail Near Me