Imessage Not Showing Messages



iMessage is Apple’s instant messaging service for devices like iPhone, iPad and even Mac. It allows users to send and receive messages, photos, videos and more between any Apple devices over a cellular data or Wi-Fi network. Besides, iMessage can be synced across iOS and Mac devices when logged into the same Apple ID. However, many Apple users complaint that their iMessages not syncing between Mac and iPhone, especially after iOS 13 update. For example:

Q: iMessage not syncing between iOS & Mac devices since installing iOS 13

“I installed iOS 13 on my iPhone 7 and iPad Pro yesterday and since then I can’t get iMessage to sync between them and my MacBook Pro. I tried turning iMessage on and off on all devices and also checked the settings to be sure that the send and receive options have been selected. The issue still exits. Any assistance would be greatly appreciated.”

Having you ever dealing with the same issue? If yes, you’ve come to the right place. iMessage not syncing on Mac is one of the most common issues faced by Apple users. In this article, we will show you 7 ways to fix the problem of iMessage on Mac not syncing with iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone XR/XS/XS Max, iPhone X/8/7/6s/6 Plus, and vice versa. All these methods mentioned below will work on any version of iOS and Mac OS, even the newest iOS 13 and macOS catalina.

Enabling the iMessage account on your MacBook Pro is a must. Check it by going to Accounts from Preference under Messages option. Otherwise, your status will show as Offline. One common fix of iMessage not working on macOS 10.15 errors permanently is by quitting the iMessage app forcefully and restarting it after a while. Check That iMessage Is Enabled. That is the first troubleshooting check you want to run on your. Check iMessage Settings. If you’re facing the iMessage not syncing problem, the first thing you.

  • Tip 1. Check iMessage Settings
  • Tip 2. Turn Off iMessage then Back On
  • Tip 3. Confirm Your Phone Number with Apple ID
  • Tip 4. Try to Send iMessage from Device That is Not Syncing
  • Tip 5. Restart iPhone and Mac Devices
  • Tip 6. Reset Network Settings on Both Devices
  • Tip 7. Alternative Way to Sync iMessages between iPhone and Mac

Tip 1. Check iMessage Settings

If you’re facing the iMessage not syncing problem, the first thing you should do is checking your iMessage settings and ensure that both your iPhone and Mac sharing the same Apple ID. Sometimes, your iMessage settings may be changed after iOS 13/12 upgrade.

  • On your iPhone: Go to Settings > Messages > Send & Receive, click on it and ensure that your phone number and Apple ID are set correctly and checked. If not, you can simply edit it and sign in with the right Apple ID.
  • On your Mac: Open the Message app and select Messages in the top menu bar, then choose “Preference” and click on the “Accounts” tab. Make sure the phone number and Apple ID are the same as on your iPhone. If not, click on the + icon at the bottom to add the right Apple ID.

Tip 2. Turn Off iMessage then Back On

Another easy way you can try to solve the problem of iMessage not syncing between iPhone and Mac is trying to turn iMessage off and then back on again. A simple rebooting of your iMessage app can do a magic job. Here’s how to do it:

  • On your iPhone: Go to Settings > Messages and turn off iMessage.
  • On your Mac: Open the Message app, click on Messages > Preferences > Accounts and click on the account that you want to turn off, then uncheck the “Enable this account” option under the Apple ID.

After turning off iMessages on both your iPhone and Mac computer. Waif for several minutes and turn the iMessage back on again, then check if the iMessages sync properly across your devices. If not, you can move to the next solution.

Tip 3. Confirm Your Phone Number with Appe ID

If you’ve tried the above two steps but the iMessage is still not syncing properly, you should confirm that the proper phone number is tied to the Apple ID in use. Follow the instructions below to confirm your Apple ID phone number:

  1. Navigate to the Apple official website and login in with your Apple ID and password.
  2. Go to Account and you will see all your personal details. From here, make sure that you have the correct phone number and email address.

For most people, this will solve the iMessage on Mac not syncing with iPhone problem. If not, don’t worry, we sill have a bunch of tricks left that you can surely give a try.

Tip 4. Try to Send iMessage from Device That is Not Syncing

If you are still facing the iMessage on Mac not syncing with iPhone problem, your device might be lagging. The easy solution over here is to simply send an iMessage from the device that is not able to sync. Just open the iMessage app and send any kind of text to any person.

This might look simple and easy but works for some Apple users. Sometimes, your device may be falling to receive iMessages on time and sending a message using it will surely make it sync again. This especially applies if you have an outdated version or you are not using the latest iOS version in your iPhone devices.

Tip 5. Restart iPhone and Mac Devices

Just like turning off iMessage and then turning it back on, you can also try restarting both your Mac and iPhone devices. In some cases, simply restarting your devices can help to refresh the iMessage app and get your iMessage syncing correctly again. Follow the steps below:

  • How to restart iPhone: Press and hold the Top or Side button until the poser off slider appears, then drag the slider to turn your iPhone off. After that, press and hold the Top or Side button again until the Apple logo appears.
  • How to restart Mac: Click on the Apple key and then choose Restart, or you can press Control + Command + Eject keys together.

Tip 6. Reset Network Settings on Both Devices

The biggest culprit here is the network. If your iMessage not syncing between Mac and iPhone, you should check your network settings and Wi-Fi connections to ensure your devices connected to a stable network. Also, you can try resetting the network settings on both devices to fix the problem.

  • Reset network settings on iPhone: Go to Settings > General > Reset > Reset Network Settings, then enter your passcode and wait for the process to complete.
  • Reset network settings on Mac: Unlike iPhone, resetting the network settings in macOS requires a bit more effort. And this will delete certain system configuration files, so you’d better back up your Mac computer before resetting.
  1. Back up your Mac device and close down any apps that use the network on it.
  2. Click on the Wi-Fi icon in the top menu bar and select “Turn Wi-Fi” off.
  3. Locate the Finder and click on it, then press Command + Shift + G keys together to open the Go to Folder window.
  4. Type /Library/Preferences/SystemConfiguration/ into the blank and click Go, you will see a list of Configuration files.
  5. Select all the network-related files from that list. Once selected, drag them to another location like your desktop.
  6. Finally, click the Apple menu and select Restart. Your Mac computer will restart and your network settings will have been cleared.

Tip 7. Alternative Way to Sync iMessages between iPhone and Mac

After trying all the above-given tips, if you are still not able to solve the iMessage on Mac not syncing with iPhone error, you can try an alternative way to sync iMessages between Mac and iPhone. Here we recommend Fucosoft iOS Data Backup & Restore – using which you can transfer and export all un-synced iMessages from iPhone to Mac in PDF, Text or HTML format. Plus, you are able to export text messages, contacts, call history, WhatsApp & WeChat chats, photos, videos, notes and much more data from iPhone or iPad.

How to Transfer & Export iMessages from iPhone to Mac:

To transfer and export iMessages from your iPhone to Mac, just free download Fucosoft iOS Data Backup & Restore program on your computer, then follow the steps listed below:

Step 1: Launch the program on your Mac and connect your iPhone to the computer using USB cable. Then from the main interface, choose “Export Data from Device & Backup” and click on “Export From Device”.

Step 2: Choose Messages and any other types of data that you’d like to export from the list, then click on the “Scan” button and let the program to begin scanning your iPhone for iMessages and other selected files.

Step 3: When the scanning is finished, you are able to preview all the iMessages and other available data in details. Then choose the conversations and items you wish to export to Mac and click on “Export”.

After that, you should find that your iMessages are now in both your iPhone and Mac. Also, you can try another alternate solution: dr.fone – Transfer (iOS) to easily transfer iMessages and other data from your iPhone to your Mac. Besides exporting data from iPhone to computer, this tool also lets you transfer music, photos, videos, contacts, messages, etc. From one iPhone to another. And it is works perfectly with the latest iOS 13 and iPhone 11/11 Pro/11 Pro Max, iPhone XS/XS Max/XR.

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Imessage Not Receiving Messages


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Try these steps first

  1. Restart your device:
  2. Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
  3. Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
  4. If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
  5. Make sure that your device has enough space to receive images and videos.
  6. Make sure that you entered the correct phone number or email address for the contact.

If you see a Waiting for Activation alert, learn what to do.

If you still need help, find your issue below to learn what to do next.

If you see a red exclamation point

If you try to send a message and you see with an alert that says Not Delivered, follow these steps:

  1. Check your network connection.
  2. Tap , then tap Try Again.
  3. If you still can’t send the message, tap , then tap Send as Text Message. Messaging rates may apply. Contact your carrier for more information.

If you see a green message bubble

If you see a green message bubble instead of a blue one, then that message was sent using MMS/SMS instead of iMessage. There are several reasons for this:

  • The person that you sent the message to doesn't have an Apple device.
  • iMessage is turned off on your device or on your recipient’s device. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage.
  • iMessage is temporarily unavailable on your device or on your recipient’s device.

Learn the difference between iMessage and MMS/SMS messages.

If you receive messages on one device but not the other

If you have an iPhone and another iOS device, like an iPad, your iMessage settings might be set to receive and start messages from your Apple ID instead of your phone number. To check if your phone number is set to send and receive messages, go to Settings > Messages, and tap Send & Receive.

If you don't see your phone number, you can link your iPhone number to your Apple ID so you can send and receive iMessages from your phone number. You can also set up Text Message Forwarding so you can send and receive MMS and SMS messages on all of your Apple devices.

If you have issues with a group message

If you’re in a group message and stop receiving messages, check if you left the conversation. Open Messages and tap the group message. If you see a message that says you left the conversation, then either you left the conversation or you were removed from the group message. You can rejoin a group message only if someone in the group adds you.

Text Messages Not Showing Up

To start a new group message:

  1. Open Messages and tap the Compose button to start a new message.
  2. Enter the phone numbers or email addresses of your contacts.
  3. Type your message, then tap the Send button .

If you have other issues with a group message, you might need to delete the conversation and start a new one. To delete a group message:

  1. Open Messages and find the conversation that you want to delete.
  2. Swipe left over the conversation.
  3. Tap Delete.
Not

When you delete a message, you can't recover it. If you want to save parts of a message, take a screenshot. To save an attachment in a message, touch and hold the attachment, tap More, then tap Save.

Iphone Messages Not Appearing

Learn more

  • If you still can't send or receive messages, contact Apple Support.
  • If you don't receive SMS messages, contact your carrier.
  • If you switched to a non-Apple phone, learn how to deactivate iMessage.
  • Learn how to report unwanted iMessages.